Privacy Policy
Effective Date: 01 January 2026 | Last Updated: 01 January 2026
WelloraFit powered by Aviral Trendz Private Limited respects your privacy and is committed to protecting your personal and health-related information.
Scope of This Policy
This Privacy Policy applies to:
- Users / clients using WelloraFit services
- Doctors, dietitians, nutritionists, fitness trainers, and lifestyle professionals
- Visitors to our website or app
This policy covers all personal and health data processed through the WelloraFit platform.
Information We Collect
2.1 Personal Information
- Full name
- Date of birth / age
- Gender
- Email address
- Phone number
- Address (city/state only, if required)
- Account login credentials
2.2 Health & Medical Information (Sensitive Personal Data)
⚠️ Health data is collected strictly for providing personalized and safe care.
- Medical history and conditions
- Diagnostic reports and test results
- Medications and allergies
- Nutrition, fitness, and lifestyle assessments
- Consultation notes and health plans
- Progress tracking data
2.3 Payment Information
Payment data is processed via secure third-party payment gateways. WelloraFit does not store complete card or banking details.
- Transaction details
- Subscription status
2.4 Technical & Usage Information
- Device type, browser, IP address
- App and website usage data
- Log files and analytics data
How We Use Your Information
We use your information to:
- Provide integrated medical, nutrition, fitness, and lifestyle services
- Enable collaboration between doctors, dietitians, and trainers
- Personalize care plans and recommendations
- Monitor progress and improve outcomes
- Communicate updates, reminders, and service information
- Maintain platform security and functionality
- Comply with legal and regulatory obligations
Legal Basis for Processing Data
We process your data based on:
- Your explicit consent
- Performance of services requested by you
- Compliance with legal and regulatory requirements
- Legitimate interests related to platform safety and improvement
Data Sharing & Disclosure
5.1 Authorized Sharing
All access is role-based and logged.
- Doctors assigned to your care
- Dietitians / nutritionists
- Fitness trainers / lifestyle coaches
- Internal authorized personnel (limited access)
5.2 Third Parties
We do not sell or rent your personal or health data. All third parties are bound by confidentiality obligations.
- Technology and hosting providers
- Payment processors
- Analytics providers (non-identifiable data only)
5.3 Legal Disclosure
We may disclose data if required by law, court order, or government authority.
- Law, court order, or government authority
- Regulatory or compliance requirements
Data Protection & Security Measures
We implement industry-standard safeguards including:
- Encryption of data at rest and in transit
- Secure servers and firewalls
- Role-based access controls
- Regular security audits
- Restricted internal access
Despite best efforts, no system is 100% secure. Users are encouraged to protect their login credentials.
Data Retention
- Personal and health data is retained only as long as necessary for service delivery, legal compliance, or dispute resolution
- Data may be anonymized for analytics and improvement
- Data is securely deleted when no longer required
Your Rights
You have the right to:
- Access your personal data
- Correct or update inaccurate information
- Withdraw consent (where applicable)
- Request deletion of data (subject to legal requirements)
- Restrict or object to certain data processing
Requests can be made by contacting us (see Section 13).
Consent Withdrawal
You may withdraw consent for non-essential processing. However, withdrawal may limit or discontinue certain services.
Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze platform performance
You may control cookie preferences through browser settings.
Children's Privacy
WelloraFit services are not intended for individuals under 18 years of age without parental or guardian consent.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on the platform with the updated date. Continued use constitutes acceptance of the revised policy.
Contact Information
For privacy concerns, data access requests, or grievances, contact:
- Email:connect@wellorafit.com
Governing Law
This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act (DPDP Act), 2023.